Welcome to Glamci, your destination for premium fashion apparel. By purchasing from our website, you agree to the following terms and conditions, which explain how we handle orders, payments, shipping, and returns for our customers in the United States.
Return & Refund Policy Agreement
• We take great pride in our craftsmanship and want you to be completely satisfied.
• All purchases are covered by our 30-Day Return & Refund Policy. If you are not satisfied with your item, you may request a free return or exchange within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.
• If a product arrives damaged, defective, or incorrect, please contact our support team at info@glamci.com for assistance.
• Approved refunds for returned items are processed within 3–5 business days after we receive and inspect the return. Refunds are issued to the original payment method. Your bank or payment provider may require additional time to display the refund.
Payments & Billing
• We accept the payment methods displayed at checkout, including supported credit and debit cards.
• During checkout, you are required to provide accurate billing and payment information. Payment details are processed through our payment providers using encrypted connections.
• Personal or business checks are not accepted. All transactions are processed in USD (United States Dollars).
• Applicable taxes and any other charges are displayed at checkout before you place your order.
Order Cancellations
• You may request an order cancellation free of charge before production begins, provided the order has not already been shipped.
• Since our products are carefully handmade, please contact us immediately if you need to cancel. Once the crafting process begins or the item has been dispatched, cancellations are no longer possible, and you will need to follow our standard return process.
Order Acceptance & Authorization
• Glamci accepts online orders for delivery within the United States.
• After placing an order, you will receive an automatic confirmation email. Glamci reserves the right to decline or cancel an order due to payment authorization failure, a clear product pricing error, stock unavailability, or suspected fraudulent activity.
• If your order is canceled by us after payment has been processed, we will notify you and initiate a full refund to your original payment method promptly. Your bank or payment provider may require additional time to display the refund.
Pricing & Corrections
• Prices on our website may change without prior notice. Price changes do not alter the agreed price of an order already accepted, except where a clear pricing error is addressed as described below.
• In the event of a clear pricing error, we will notify you. The order will only proceed at the corrected price with your explicit approval. If you do not accept the corrected price, the order will be canceled and fully refunded.
User Accounts & Safety
• Each customer is responsible for maintaining the confidentiality of their account credentials and for notifying us if they suspect unauthorized use of their account.
• Individuals under 18 years old are not permitted to make purchases or register without parental or legal guardian supervision.
Fulfillment & Shipping Location
• Orders are handmade to order and dispatched from Sacramento, California, using shipping carriers selected according to the destination and service availability.
• Handling, including production, quality inspection, and packing, takes 10–11 business days.
• Estimated transit after dispatch is 4–5 business days.
• Total estimated delivery is 14–16 business days, including handling and transit.
• Business days are Monday through Friday, excluding applicable public holidays. The daily order cut-off is 2:00 PM Pacific Time. Orders placed at or after the cut-off enter the handling process on the next business day.
• Shipping is free on all U.S. orders, with no minimum purchase required. Please review our Shipping Policy for tracking information and further delivery details.
Contact Information
For any questions, disputes, or assistance regarding our terms, please contact us:
• Operated by: Hamza Amin
• Address: 1178 Shasta Cove Way, Sacramento, CA 95838, United States
• Email: info@glamci.com
• Phone: +1 (530) 746-8532
• Support Hours: 24 hours a day, 7 days a week
