Return & Refund Policy
At Glamci, we offer free returns and free exchanges to ensure a smooth, risk-free, and transparent shopping experience. We stand behind our craftsmanship and want you to be completely satisfied with your purchase.
Order Cancellations
• Orders can be canceled free of charge before the product enters production or is shipped.
• Since our products are carefully handmade, please contact us immediately at info@glamci.com if you need to change or cancel your order. Once the crafting process begins or the item has been shipped, cancellations can no longer be processed, and you will need to follow our standard return process.
Free Exchanges
• We accept exchanges within 30 days from the date of delivery.
• Items must be unused, unworn, unwashed, and in their original packaging with all tags intact.
• Size exchanges are accepted at no additional cost, and return shipping for eligible exchanges is completely FREE.
Free Returns & Refunds
• Returns are accepted within 30 days of delivery.
• Items must be in their original, resellable condition (undamaged and in original packaging).
• Return shipping is 100% FREE. We will provide you with a pre-paid return shipping label.
• Once we receive and inspect your returned item, your refund will be processed within 3–5 business days.
• Refunds will be issued back to your original payment method. Customers can typically expect to receive the refund within 14 calendar days after we receive the returned item. Your bank or payment provider may require additional time in exceptional cases.
Store Credit Option
• Alternatively, you can choose store credit instead of a refund.
• You will receive 100% of the product value as store credit, issued instantly after return approval, with no expiration date.
Non-Returnable Items
The following items cannot be returned or exchanged:
• Items that show clear signs of use, wear, washing, or intentional damage.
• Items returned without their original tags or packaging.
How to Start a Return
To initiate a return or exchange, please email us at info@glamci.com with your order number. We will send you a pre-paid shipping label and detailed instructions on how to send your package back to us. All returns must be shipped back to our official verified business address listed below.
Contact Information & Return Address
For return-related questions, assistance, or to request a return label, please contact us:
• Operated by: Hamza Amin
• Return & Business Address: 1178 Shasta Cove Way, Sacramento, CA 95838, United States
• Email: info@glamci.com
• Phone: +1 (530) 746-8532
• Support Hours: 24 hours a day, 7 days a week
Policy Updates
Glamci reserves the right to update this Return & Refund Policy at any time. Any changes will be updated directly on this page.